Virtual queue — Virtual queuing is a concept that is used in inbound call centers. Call centers utilize an Automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) in the center. ACDs are capable of holding queued calls in… … Wikipedia
North American Numbering Plan — NANPA redirects here. For other uses, see Nanpa (disambiguation). This article is about the numbering plan. For a list of area codes under the plan, see List of North American Numbering Plan area codes. The North American Numbering Plan (NANP) is … Wikipedia
Interactive voice response — IVR redirects here. For other uses, see IVR (disambiguation). Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs. In telecommunications, IVR allows… … Wikipedia
Signaling System 7 — Signaling System #7 (SS7) is a set of telephony signaling protocols which are used to set up most of the world s public switched telephone network telephone calls. The main purpose is to set up and tear down telephone calls. Other uses include… … Wikipedia
Signalling System No. 7 — SS7 protocol suite OSI layer SS7 protocols Application INAP, MAP, IS 41... TCAP, CAP, ISUP, ... Network MTP Level 3 + SCCP Data link MTP Level 2 … Wikipedia
Continuation-passing style — In functional programming, continuation passing style (CPS) is a style of programming in which control is passed explicitly in the form of a continuation. Gerald Jay Sussman and Guy L. Steele, Jr. coined the phrase in AI Memo 349 (1975), which… … Wikipedia
TAO (software) — The ACE ORB (TAO The Ace Orb) is a freely available, open source, and standards compliant real time C++ implementation of CORBA based upon the Adaptive Communication Environment (ACE). It attempts to provide efficient, predictable, and scalable… … Wikipedia
JSON — infobox file format mime = application/json extension = .json genre = Data interchange standard = RFC 4627JSON (pronEng|ˈdʒeɪsɒn, i.e., Jason ), short for JavaScript Object Notation, is a lightweight computer data interchange format. It is a text … Wikipedia
Common Object Request Broker Architecture — The Common Object Request Broker Architecture (CORBA) is a standard defined by the Object Management Group (OMG) that enables software components written in multiple computer languages and running on multiple computers to work together (i.e., it… … Wikipedia
Windows 2000 — Part of the Microsoft Windows family Screenshot of Windows 2000 Professional … Wikipedia
Spring Framework — Infobox Software name = Spring Framework caption = developer = [http://www.springsource.com SpringSource] latest release version = 2.5.5 latest release date = release date|2008|06|23 latest preview version = latest preview date = operating system … Wikipedia